Privacy Policy

Last updated: January 20, 2016

Our Commitment to Your Privacy

At the Fickle Frenchie Coffee Club, trust matters.

We understand that when you share your information with us, you’re doing so with the expectation that it will be handled thoughtfully, securely, and with care. We honor that trust and are committed to protecting your privacy at every step.

This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect only the information necessary to serve you well. This may include:

Personal information such as your name, email address, shipping address, and payment details when you place an order or subscribe
Account information if you create an account with us
Order and transaction details related to your purchases
Communications you send to us (emails, contact forms, customer support inquiries)

We do not collect information we don’t need.

How Information Is Collected

Your information is collected when you:

Place an order or subscribe to our coffee club
Sign up for newsletters or impact reports
Contact us directly
Browse our website (via standard cookies and analytics tools)

How We Use Your Information

We use your information to:

Communicate with you about purchases, updates, and impact reports
Improve our website, offerings, and customer experience
Maintain security and prevent fraud
Comply with legal and regulatory requirements

We do not sell or exploit your personal data.

Sharing of Information (Third Parties)

We share information only when necessary to operate our business responsibly, including with:

Payment processors (to securely process transactions)
Shipping and fulfillment partners
Email and communication platforms
Analytics providers that help us understand how our site is used

These partners are required to protect your information and use it only for the services they provide to us.

Data Security Measures

We take reasonable and appropriate steps to protect your information, including:

Secure servers and encrypted transactions
Limited access to personal data
Ongoing monitoring for potential vulnerabilities

While no system can be guaranteed 100% secure, we are committed to maintaining strong safeguards.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Ensure the site functions properly
Remember your preferences
Understand how visitors interact with our site

You can adjust cookie settings through your browser at any time.

Your Rights & Choices

You have the right to:

Access the personal information we have about you
Request corrections or updates
Request deletion of your data, subject to legal or operational requirements
Opt out of marketing communications at any time

To make a request, simply contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, the updated version will be posted here with a revised date.

We encourage you to review it periodically.

Contact Us About Privacy

If you have questions, concerns, or requests regarding your privacy, you can reach us at:

Email: hello@ficklefrenchie.com
Website: www.ficklefrenchiecoffeclub.com

We take privacy inquiries seriously and will respond thoughtfully and promptly.

Thank you for trusting us.
Your information is handled with the same care we extend to the Frenchies we love.