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FAQ

Home FAQ

FREQUENTLY ASKED QUESTIONS

This brand was built slowly, intentionally, and with care. If you have a question that isn’t answered here — we’re listening.
Email us anytime at: hello@ficklefrenchie.com
Welcome to the Court.

What is Fickle Frenchie Coffee Club?
Fickle Frenchie Coffee Club is a purpose-driven coffee brand built around ritual, care, and devotion.
We create thoughtfully crafted coffee blends that support Frenchie mobility and urgent medical care — turning a daily cup of coffee into an act of care.
Coffee is the vehicle. Care is the mission.
What is the Royal Court?
The Royal Court is our cast of original Frenchie characters. Each one represents a different spirit, mood, and way of loving — expressed through a specific coffee blend.
Choose the one that feels like home.
What does “net proceeds” mean?
Net proceeds refer to funds remaining after direct production, fulfillment, and operational costs are covered. This ensures impact is sustainable, transparent, and ongoing — not performative or short-lived.
Do you publish impact reports?
Yes.
We publish monthly impact reports outlining how funds were used and where support was directed. You can view past reports in our Impact Archive or sign up to receive a calm monthly update.
No pressure. No fundraising emails.
Are the blends different, or just the names?
They are genuinely different. Each blend is crafted to match the personality of its Royal Court character — from bright and lively to deep and grounding. The story reflects the cup, not the other way around.
Where do you ship?
We currently ship within the United States. International shipping may be added in the future.
Can I change or cancel my order?
If your order hasn’t shipped yet, contact us as soon as possible and we’ll do our best to help.
What if my order arrives damaged or incorrect?
Contact us immediately and we’ll make it right.
Why French Bulldogs?
Frenchies are extraordinary companions — and uniquely vulnerable. Their physical structure makes them especially prone to mobility challenges and sudden medical needs. This brand exists to support the dogs who give so much love, and the families who stand by them.
How does my purchase help?
Impact is built directly into the structure of our products.
  • 100% of net proceeds from Wheelie Roast support Frenchie mobility and urgent medical care.
  • An additional 30% of net proceeds from the Royal Court Collection support the same mission.
  • Every purchase plays a role.
Where does the money go?
Funds are allocated across three core areas:
  • Frenchie mobility support (wheelchairs, rehab, mobility aids)
  • Urgent medical care (surgeries, diagnostics, time-sensitive treatment)
  • Immediate assistance for families facing sudden veterinary emergencies
Who roasts your coffee?
Our coffee is professionally roasted by trusted partners using responsibly sourced beans. Each blend is curated for quality, consistency, and character — never rushed, never generic.
Is your coffee ethically sourced?
Yes. We prioritize responsible sourcing practices and quality-driven partnerships.
Good coffee should feel good — in every sense.
How long does shipping take?
Orders typically ship within 2–5 business days. Delivery times vary by location.
Do you accept returns?
Due to the nature of consumable goods, coffee purchases are final. However, if there’s an issue with your order, please reach out — we care deeply about your experience.
Do I have to join an email list?
No.
You may choose to sign up for:
  • Impact Reports (one calm update per month)
  • Or nothing at all
We respect attention and inboxes.